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Let’s Talk.
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you don't have to carry this alone

With Neuroscience Informed Christian Counseling®, we help teens and families process anxiety, identity struggles, conflict, and emotional overwhelm. We guide your family to healthier communication, stronger connection, and the emotional maturity needed to navigate life together—with Christ at the center.

Does this Sound like you?

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Ready to get started?

How it Works

Step 1

Meet with a Matching Specialist

Step 2

Get Paired with Your Ideal Counselor

Step 3

Start Your Journey to Healing

FAQ

Have Questions? We've got answers.

Can I use my insurance?

We’re not in-network with any insurance providers—and that’s on purpose. Here’s why: the best therapists in the field (including ours!) typically don’t work with insurance companies. Why? Because insurance often pays poorly, limits the kind of care we can offer, and creates more red tape than healing space. Learn More.

That said, some of our clients do choose to self-submit claims to their insurance and get partial reimbursement—if their plan includes out-of-network benefits. We’re happy to provide the paperwork you’ll need for that and encourage you to speak to your insurance company for more details about your coverage.

Bottom line: we want you to get the best care possible, and sometimes that means going outside the insurance box.

How do live video sessions work?

Think of it like a virtual living room—you and your counselor meet face-to-face via secure, HIPAA-compliant Zoom. It’s private, safe, and designed to help you connect just like you would in person.

When it’s time for your session, simply click the link in your appointment confirmation email. You’ll enter a digital “waiting room” where your counselor will greet you and bring you into the session when they’re ready. It’s simple, smooth, and totally stress-free.

How long/often are meetings with my counselor?

That depends on you. Most clients meet with their counselor 2–3 times a month for 45-minute sessions—but the rhythm is flexible. Some prefer longer 90-minute meetings or less frequent check-ins. You and your counselor will work together to find a pace that fits your goals, your schedule, and your season.

Whether you’re in crisis or in growth mode, the frequency and length of your sessions are tailored to what helps you heal and thrive.

Can I use my FSA/HSA for counseling?

Yes, you can! Using your HSA or FSA is a smart way to save—you’re using pre-tax dollars set aside for healthcare to invest in your emotional and spiritual well-being.

Just provide your FSA/HSA card details when you meet with your matching specialist, just like a regular credit card. That said, every plan is a little different, so we recommend checking with your provider to confirm your plan’s guidelines and ensure counseling qualifies.

True healing and smart stewardship? That’s a win-win.

How much does it cost?

We take the mystery out of how much counseling will cost with straightforward monthly memberships. Counseling with a Neuroscience Informed Christian Counseling® (NICC) Therapist is $318 per 4-week cycle, which includes two 45-minute sessions (or one 90-minute session, if you prefer), plus access to additional sessions at the discounted member rate of $159 each.

When you start, there’s a one-time $45 setup fee, and your first membership payment. From there, your membership renews automatically every 4 weeks—but you can pause or cancel anytime. Any unused sessions roll over as long as your membership stays active, and remain available for 12 months after ending.

Want to work with one of our top-tier Advanced Practice NICC Therapists? Just ask—we’ll guide you through your options.

Facing financial challenges? We offer a limited hardship discount for those who qualify. Availability is therapist-specific, so let us know—we’re here to help you get the care you need.

How do I cancel appointments?

Need to cancel? Just use the cancellation link in your appointment confirmation email or reach out to our Member Support team—we’ve got you.

Heads-up: If you cancel within 24 hours of your session, you’ll be charged the full session fee. If tech issues pop up (like an internet outage), you can still attend your session by phone—your healing journey doesn’t have to pause for a bad Wi-Fi day.

How can I stop my subscription?

You can cancel your membership anytime—no hoops, no pressure. Just click here for the “Membership Cancellation Form”.

You’ll know it’s official when you receive a confirmation email with the subject line: “Goodbye for now.” (And don’t worry—unused session credits stay available for 12 months, just in case you decide to come back!)