How It Works

How It Works

First Steps to a Happy, Healthier Life

Get Started with Christian Counseling

Looking for help with marriage or family issues, or relief from anxiety or depression? Here’s how you can start on the road to a better life in 5 easy steps.

[mk_steps step=”5″ hover_color=”#561c20″ icon_1=”mk-icon-life-bouy” title_1=”Choose a Counseling Option” desc_1=”Select In-Person counseling at one of our physical offices, or online through our MyDevice option.” icon_2=”mk-icon-users” title_2=”Find the Right Counselor” desc_2=”The counselor you work with depends on the issues you’re facing, your geographic location, counselor availability, and your preferences.” icon_3=”mk-icon-file-text-o” title_3=”Schedule an Appointment” desc_3=”Request an appointment online or over the phone. Sessions are available Monday through Friday, 9 a.m. to 9 p.m.” icon_4=”mk-icon-pencil-square-o” title_4=”Complete Intake Forms” desc_4=”All required documents are available online and must be completed before your first session in order to receive counseling services.” icon_5=”mk-moon-bubbles-4″ title_5=”Start Counseling” desc_5=”Attend your first 45-minute session with your counselor — either in person or online through our MyDevice option.”]

Take the First Step

Discover Our Appointment Process

MyCounselor Online provides easy access to Christian Counseling you can trust from licensed mental health professionals. We will work with you either in-person or online via video sessions.

Sessions are available Monday-Friday 9 a.m. until 9 p.m. in your time zone. Fees range from $55-$195 per session depending on the experience and training of your counselor. Ask about payment plans and scholarships to meet almost every budget.

Preparing for Your First Appointment

What To Expect

You may request an appointment by completing an online form or by calling our office.

If you call us directly you will speak with a receptionist, and if you request your appointment online, our receptionist will call you generally between 9 a.m. and 5 p.m. Central Time to gather information about you and the type of help you’re looking for. This will help determine which of our counselors you’ll work with.

When you first request an appointment, please be ready to give us the following information:

  • The kind of help you are looking for
  • The names and ages of all persons who will see the counselor
  • Contact information including: address, phone number, and email
  • How you learned about us
  • Days and times when you are available for an appointment
  • Your social-security number (we need this for your medical records)
  • A credit or debit card you will use to reserve the appointment

After scheduling your appointment you will complete the necessary intake forms online.

Appointments are scheduled Monday-Friday, 9 a.m. to 9 p.m. depending on the counselor you see and your schedule. Typically we can schedule an appointment for you within a week of your request.

Standard sessions are 45 minutes long and begin at the top (12) or bottom (12:30) of every hour.

Session fees range from $55 to $195 per session depending on the experience of the counselor you see. Payment plans and scholarships are available depending on your income level.

You can submit claims your to insurance but My Counselor is not an in-network provider. So you’ll need to call your insurance and find out what out-of-network benefits are. You’ll pay at the time of your session and your insurance will reimburse for any benefits that you qualify for.


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Get Answers

Common Questions

“What are the counseling fees?” Fees range from $55 to $195 depending on the level of experience of your counselor.

  • Advanced Practice: $165-195/session
  • MCO Certified: $135/session
  • Resident Counselors: $110/session
  • Scholarship (1 free session followed by 5 scholarship sessions): $55/session

*All first-time appointments will be charged a non-refundable one-time $35 assessment and setup fee at the time of scheduling.[/vc_toggle][/vc_column_inner]If you fail to give notice of cancellation by 5 p.m. the business day before your scheduled appointment, your credit or debit card will be charged for the time you reserved.

A counselor’s time is very perishable. Unlike an item you return at the store that can be resold, once time has passed it is forever gone. Like a hotel room, once the time for cancellation of your appointment reservation has passed the time is yours, whether or not you are able to use it. When we hold an appointment slot for you we turn other people, who like you are looking for help, away. It’s not fair to the people we must turn away or to the counselor if you do not pay for the time held for you, even if the circumstances are beyond your control (they are also beyond the control of your counselor and those denied an appointment).

Canceling or rescheduling your appointment as soon as you become aware you will not be able to make it, 5 pm the business day before at the latest, allows us to offer your appointment time to those waiting for an appointment and those in crisis.

In the event of inclement weather or other circumstances that prevent you from making it to our office, you may be able to use your session time over the phone or by video

We apply the cancellation policy without favoritism and with uniformity to all clients to whom it applies.

Ready to Get Started?

Schedule An Appointment


Request an appointment online or by calling us at 855-5WE-HELP.