How is MyCounselor different?
5 Stage Intensive Interview Process for ALL Therapists
Not A Directory / Our Therapists are our Employees
We Train Our Therapists in a Proven Treatment Model
Supervise Each Therapist’s Clinical Practice
Provide Ongoing Continuing Education to Our Counselors
Hold Our Team Accountable Clinically and Theologically
Biblical. Clinical. Professional.
Experts in Christian Counseling
Unlike at talkspace, betterhelp, psychology today, or any other online counseling platform (where anyone can sign up as a counselor with little or no screening), at MyCounselor.Online I personally recruit every clinician on our team and oversee their training to ensure your experience is a great one.
Choosing a counselor is a big deal. You wouldn’t be looking for one unless you or someone you love is facing some serious difficulties. What you need is a counselor who shares your values and can help you be mentally, emotionally, and spiritually healthy in every area of your life.
That’s why I founded MyCounselor back in 2007. To help you have easy access to professional counselors who love Jesus, know the Bible, and who are clinically trained to apply the best practices of mental and relationship health to your situation.
We genuinely care about our clients. It matters to us that you reach your goals and have a full, joy-filled life. We want you to be happy.
Having worked with thousands of clients, we really understand the struggle. We’ve been in the trenches and faced the ugliest of ugly. We get it.
And we know how to help.
I can’t promise you it will all work out the way you want.
I can promise we will always be real with you. We will tell you what we believe you need to hear, whether or not it’s what you want to hear. We will help you identify why it’s not working for you and what needs to happen for it to improve.
We’re not miracle workers, but we do believe in miracles– Because we’ve seen them happen.
If a person is willing to humbly work on their stuff, our experience is, amazing things can happen.
It may not be quick and it wont be easy, but you can overcome the challenges you’re facing and have the abundant life you were created for.
Why not take the first step towards that future now?
Cheering you on!
Josh Spurlock, MA, LPC, CST
Founder / Director MyCounselor.Online
What are the counseling fees?
Fees range from $75 to $155 depending on the level of experience of your counselor.
Level 5 — $155: Licensed professionals with advanced certifications and at least 10,000 hours of counseling experience.
Level 4 — $125: Licensed professionals with advanced certifications
Level 3 — $95: Licensed professionals
Level 2 — $75: Provisionally licensed professionals
In addition to the standard session fee, all first-time appointments will be charged a one-time $30 assessment and setup fee as a non-refundable deposit on your first appointment at the time of your schedule.
Do you offer free counseling?
Although MyCounselor.Online does not offer free counseling, we do have payment plans available to help you pay for services.
MyCounselor Payment Plans: Our interest-free payment plans allow you to get the help you need now and pay for it over time. No application needed, just let your counselor know.
Can you file my insurance?
Yes. We can submit a claim for reimbursement of service fees to your insurance on your behalf for a fee* or you may submit claims to your insurance company directly.
We cannot accept consignment for insurance benefits and have no control over how much your policy will cover or how covered claims will be applied based on your deductible.
You are responsible for paying fully for your services at the time of your appointment.
*In an effort to hold down costs associated with providing the most effective and helpful professional clinical services possible, MCO out sources our medical billing request to an independent medical biller. The $5 fee for this service is passed along to those requesting this service.
Are you in-network?
MyCounselor.Online is a Christian counseling center focused on providing the highest quality care possible. As such we are unwilling to enter into any arrangement that might pressure us to compromise quality to increase insurance company profits. Thus, at present, we are not a part of any private insurance in-network panels.
That being said, outpatient psychotherapy is a covered benefit under many insurance plans and we do have a number of clients who receive out-of-network benefits for our services.
Some networks, recognizing our excellence in certain specialized areas, have agreed to reimburse our clients at in-network levels even though we are not on their in-network panels. This is solely at the discretion of your insurance provider.
How soon can I get in?
Appointments are available Monday-Friday, 9 a.m. to 9 p.m. Also keep in mind that each counselor’s schedule is different, and availability may vary depending on how busy they are and whether they have any cancellations.
What's your cancelation policy?
If you fail to give notice of cancellation by 5 p.m. the business day before your scheduled appointment, your credit or debit card will be charged for the time you reserved.
All scheduling, rescheduling, or cancellation request must be made by telephone (not email, messaging, text or any other method).
A counselor’s time is very perishable. Unlike an item you return at the store that can be resold, once time has passed it is forever gone. Like a hotel room, once the time for cancellation of your appointment reservation has passed the time is yours, whether or not you are able to use it. When we hold an appointment slot for you we turn other people, who like you are looking for help, away. It’s not fair to the people we must turn away or to the counselor if you do not pay for the time held for you, even if the circumstances are beyond your control (they are also beyond the control of your counselor and those denied an appointment).
Canceling or rescheduling your appointment as soon as you become aware you will not be able to make it, 5 pm the business day before at the latest, allows us to offer your appointment time to those waiting for an appointment and those in crisis.
In the event of inclement weather or other circumstances that prevent you from making it to our office, you may be able to use your session time over the phone or by video
We apply the cancellation policy without favoritism and with uniformity to all clients to whom it applies.